ITIL is widely acknowledged as the de facto standard for service management. So why aren't more companies practicing it?
At NATOLI we are well aware of the need for best practice, we have developed NEMS around these very principles. However, we are also aware that organizations are complex creatures and best practice is often a long way removed from real practicalities.
We have identified some common barriers to ITIL implementation and have developed some unique solutions to overcome them. Move your mouse over the diagram below and have a look at what NEMS can do for you:
| We have real world experience in implementing Change management procedures to enable not restrict change. |
With our expertise we can help implement Configuration management.
Giving you the confidence you need to effect future changes |
| Our Release management expertise ensure that you can be certain in achieving controlled release inline with demanding business deadline |
| You never need worry about systems creaking at the seems - with Capacity management you are one step ahead |
| With improved auditing you never need worry about changes going untracked |
| Whilst we don't directly offer problem and incident management we can advise you on how they can be integrated with our other processes |
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